We offer a 7-day guarantee strictly for services that include gel polish and all types of artificial nails. We do not offer a guarantee for regular polish. NO REFUNDS.

All eligible work is guaranteed for 7 days. Whether a breakage is due to a technician's error or the client accidentally breaking it, we understand that accidents happen and we will happily fix it. Every breakage is different, and we are able to determine the cause upon inspection.
If there is an issue with the application, we need to see the work within 7 days. Because the nail is still fresh, it is much easier for us to see exactly what went wrong. This allows us to address the issue directly with the technician so there are no future problems.

If a client waits almost two weeks from the day of service and experiences a broken nail, we will NOT cover the fix for free, nor will we issue a refund.Nails naturally grow, and two weeks is the standard timeframe to return and have all of your nails redone or filled.
For gel polish on natural nails and all artificial nails: if a client is comfortable working with longer nails, they may be able to go 2.5 to 3 weeks between visits. However, we highly recommend coming back every two weeks. As your nails grow out, working with them can get in your way during everyday tasks like chores, cleaning, cooking, or typing. Extended growth means the nail loses its structural support at the base, making it much more likely to break off.